Effective Date:[01-01-2025]
At Dream Clean, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services or visit our website.
We may collect the following types of personal information when you book a service, contact us, or interact with our website:
– Personal Information: Name, phone number, email address, home address, and payment details.
– Service Information: Details about your home or business that are necessary for cleaning services.
– Technical Information: IP addresses, browser type, and device information when using our website.
We use the collected information for the following purposes:
– To schedule and provide cleaning services.
– To communicate with you regarding appointments, promotions, or updates.
– To process payments and send invoices.
– To improve our services and customer experience.
– To comply with legal obligations and prevent fraud.
We do not sell or rent your personal information. However, we may share your data in the following situations:
-With Service Providers: We may share necessary information with payment processors, scheduling software, or customer support platforms to facilitate our services.
– Legal Compliance:If required by law or in response to legal proceedings, we may disclose necessary information.
– Business Transfers: In the event of a merger, sale, or transfer of our business, your information may be included as part of the transaction.
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure.
Our website may use cookies or similar tracking technologies to enhance your experience. You can adjust your browser settings to disable cookies, but this may impact the functionality of our website.
– You can request access to the personal information we have about you.
– You may request that we update or delete your information, subject to legal and operational requirements.
– You can opt out of promotional emails at any time by clicking the “unsubscribe” link.
We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
– Email:[support@dream-clean.co]
– Phone: [678-630-1942]
– Website: [Dream-clean.co]
By using Dream Clean’s services, you acknowledge and agree to the terms outlined in this Privacy Policy.
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Dream Clean Cancellation & Service Policy
## Effective Date: [01-01-2025]
At Dream Clean, we strive to provide exceptional cleaning services while maintaining fair scheduling for both our clients and staff. This policy outlines our terms regarding cancellations, rescheduling, payments, and service expectations.
– Appointments canceled within 24 hours of the scheduled service will incur a $90 cancellation fee to compensate for lost time and scheduling disruptions.
– Cancellations made more than 24 hours in advance will not be subject to a fee.
– Rescheduling requests should be made at least 24 hours in advance to avoid the cancellation fee.
– If our team arrives and is unable to access the property (e.g., locked doors, no one present, or entry restrictions), it will be considered a no-show, and the full-service fee may be charged.
– Clients must ensure that a responsible party is present, or arrangements are made for entry.
– Dream Clean provides its own cleaning supplies and equipment. If a client prefers the use of specific products, this must be communicated in advance.
– Our team will perform the agreed-upon cleaning services as outlined in the appointment details. Any additional requests may require an adjustment in pricing or scheduling.
– Payment is due upon completion of service unless otherwise agreed.
– Accepted payment methods: [List Accepted Methods].
– Failure to make payment may result in additional fees or refusal of future services.
– We strive for customer satisfaction. If you are unsatisfied with our service, please notify us within 24 hours, and we will address the concern.
– Dream Clean is not responsible for pre-existing damage, improper use of cleaning products not provided by our team, or items that are not properly secured before cleaning.
For cancellations, rescheduling, or any service-related inquiries, please contact us at:
– Phone:[678-630-1942]
– Email: [Support@dream-clean.co]
– Website: www.dream-clean.co
By scheduling a service with Dream Clean, you acknowledge and agree to the terms outlined in this policy.
Dream Clean helps you live smarter, giving you time to focus on what’s most important.
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